{"id":4653,"date":"2020-11-30T11:29:13","date_gmt":"2020-11-30T10:29:13","guid":{"rendered":"https:\/\/repaircafe.org\/en\/?p=4653"},"modified":"2025-01-13T10:16:14","modified_gmt":"2025-01-13T09:16:14","slug":"smartphone-or-tablet-broken-repair-cafe-fixes","status":"publish","type":"post","link":"https:\/\/www.repaircafe.org\/en\/smartphone-or-tablet-broken-repair-cafe-fixes\/","title":{"rendered":"Smartphone or tablet broken? Repair Caf\u00e9 fixes!"},"content":{"rendered":"<p>Smartphones and tablets are known to be hard to repair. Yet the problem is often less complicated than it seems. In the <a href=\"https:\/\/www.repaircafe.org\/en\/visit\" target=\"_blank\" rel=\"noopener noreferrer\">Repair Caf\u00e9<\/a>, more than 40 per cent of the smartphones and tablets that are brought are successfully repaired. In more than 30 per cent of the cases, the owner receives advice or is referred to a specialist. This is shown by the RepairMonitor, in which Repair Caf\u00e9 repairers keep track of their repair data.<\/p>\n<p>Eline and Yazan, repairers of Repair Caf\u00e9 Houten (the Netherlands), have a lot of experience with smartphone repairs and can give many practical tips. &#8220;Try to charge your phone for an hour first&#8221;, Eline recommends. &#8220;Sometimes the battery is so depleted that the phone doesn&#8217;t switch on anymore.&#8221;<\/p>\n<p>Below, Eline and Yazan share their solutions to the five most encountered problems.<\/p>\n<h2>1. \u201dMy smartphone is not working properly&#8221;<\/h2>\n<p>An overactive or incorrectly set system causes the device to malfunction and slows down. Removing apps and photos, closing tabs and scanning for viruses can help a lot. An outdated system or awkwardly configured apps also make smartphones and tablets less usable. So check such software updates before you dive into the hardware. Incorrect settings can also cause GPS and network problems. Repair Caf\u00e9 repairers often come up with a clear problem description and solution together with the visitor. Many visitors need some extra help to understand their smartphone. The RepairMonitor shows that almost half of the devices had a solvable software problem.<\/p>\n<h2>2. \u201cMy smartphone no longer charges&#8221;<\/h2>\n<p><img decoding=\"async\" class=\"alignleft size-medium wp-image-3874 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.31.50-1-263x300.png\" alt=\"\" width=\"263\" height=\"300\" \/><noscript><img decoding=\"async\" class=\"alignleft size-medium wp-image-3874 lazyload\" src=\"https:\/\/repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.31.50-1-263x300.png\" alt=\"\" width=\"263\" height=\"300\" srcset=\"https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.31.50-1-263x300.png 263w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.31.50-1.png 716w\" sizes=\"(max-width: 263px) 100vw, 263px\" \/><\/noscript>A working charger is step one in solving charging problems. First, try charging it with a cable you\u2019re sure that works. Never use a broken cable as it\u2019s a fire risk. If this doesn&#8217;t help, make sure the charging port isn\u2019t blocked. It can be cleaned with a vacuum cleaner, a toothpick or a (non-metallic) mini tweezers.<\/p>\n<p>If all this doesn\u2019t work, you can open the device (or have it opened) and measure whether the port is working. The port is the hole where the cable goes in. By measuring it, you can discover if there\u2019s any power going through it. Repairer Yazan knows that often only a cable is loose, so the power is no longer connected to the correct part. With many parts, such as the screen, the problem can be caused by such a loose cable. This can cause the screen to show weird colours.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>3. \u201cThe battery of my smartphone depletes quickly&#8221;<\/h2>\n<p>If a device runs out of power quickly, it may mean that the battery isn\u2019t working correctly. Batteries can be measured with a multimeter. This measures whether the battery still gives voltage. If it doesn\u2019t, it\u2019s broken and can no longer supply power to your device. Batteries are often replaceable, but unfortunately not always.<\/p>\n<p>Eline\u2019s tip: pay attention to the replaceability of the battery when you buy a new device. This is usually no longer possible with more recent models of smartphones.<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-4652 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1-1024x769.jpg\" alt=\"\" width=\"1024\" height=\"769\" \/><noscript><img decoding=\"async\" class=\"aligncenter size-large wp-image-4652 lazyload\" src=\"https:\/\/repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1-1024x769.jpg\" alt=\"\" width=\"1024\" height=\"769\" srcset=\"https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1-1024x769.jpg 1024w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1-300x225.jpg 300w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1-768x577.jpg 768w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1-1536x1153.jpg 1536w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Foto_smartphone-reparatie-1.jpg 1722w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><em>Many Repair Caf\u00e9 repairers have received training from professional smartphone repairers<\/em><\/p>\n<h2>4. &#8220;The buttons of my smartphone no longer work&#8221;<\/h2>\n<p>Buttons are often crooked or a little loose, or stuck. To fix this, the device must be opened. Buttons are attached to the inside of the system. Eline and Yazan often use <a href=\"https:\/\/www.google.com\" target=\"_blank\" rel=\"noopener noreferrer\">Google<\/a>, <a href=\"https:\/\/www.youtube.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Youtube<\/a>\u00a0or <a href=\"https:\/\/www.ifixit.com\/Guide\" target=\"_blank\" rel=\"noopener noreferrer\">iFixit<\/a>\u00a0to find out how a device works. The latter clearly explains how to disassemble <a href=\"https:\/\/www.ifixit.com\/Device\/Tablet\" target=\"_blank\" rel=\"noopener noreferrer\">tablets<\/a> and <a href=\"https:\/\/www.ifixit.com\/Device\/Phone\" target=\"_blank\" rel=\"noopener noreferrer\">smartphones<\/a>. By searching by brand and model name + disassemble, they generally find useful tips. If fixing the old button doesn&#8217;t work, then you can order new buttons via, for example, <a href=\"https:\/\/aliexpress.com\/item\/1set-2pcs-For-Motorola-MOTO-G-XT1032-XT1033-Volume-Power-Buttons-Power-Button-Volume-Button-Side\/32816459989.html\" target=\"_blank\" rel=\"noopener noreferrer\">AliExpress<\/a>. Search by model + the type of button you\u2019re looking for (volume\/power\/home button). Pay attention to the reputation of the seller.<\/p>\n<h2>5. \u201cI spilled liquid over my smartphone&#8221;<\/h2>\n<p><img decoding=\"async\" class=\"alignleft size-medium wp-image-3863 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.26.11-1-300x221.png\" alt=\"\" width=\"300\" height=\"221\" \/><noscript><img decoding=\"async\" class=\"alignleft size-medium wp-image-3863 lazyload\" src=\"https:\/\/repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.26.11-1-300x221.png\" alt=\"\" width=\"300\" height=\"221\" srcset=\"https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.26.11-1-300x221.png 300w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.26.11-1-768x565.png 768w, https:\/\/www.repaircafe.org\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-09-22-om-10.26.11-1.png 954w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>If moisture gets on your smartphone or tablet, remove the device from the liquid as quickly as possible. Immediately disconnect the power by turning the device off and disconnecting it from the socket. Keep it tilted so that as little fluid as possible can flow through the device. For example, if you have thrown a glass of water over the bottom of your phone, do not hold it upside down (the water will run deeper into it). Keeping it tilted will prevent more significant damage. If you can remove the battery, do so. Then dry the outside with a cloth.<\/p>\n<p>Open the device and see how big the leak is. You can often solve a small leak by cleaning the surface with a cotton swab and some cleaning alcohol. If it was a sugary or acidic drink, you should first clean the surface with soapy water and then with distilled water. Then you can clean it with alcohol on a cotton swab. Let it dry completely. This can take a long time, but if you turn it on before it\u2019s dry, you can cause a short circuit, and you will be worse off. You can speed up the drying process by using a fan. Please don&#8217;t use a hairdryer unless it can blow at a very low temperature; high temperatures can damage components.<\/p>\n<p>For this maintenance, you can get help in the <a href=\"https:\/\/www.repaircafe.org\/en\/visit\" target=\"_blank\" rel=\"noopener noreferrer\">Repair Caf\u00e9<\/a>. During the visit, it\u2019s best to be honest about what happened to your device. &#8220;We&#8217;re not going to discuss the warranty,&#8221; says Eline. &#8220;If you tell us what happened, we know what to look for.&#8221; Components may be broken, but often cleaning can solve a lot.<\/p>\n<h2><b>Repair your smartphone yourself or drop by the Repair Caf\u00e9!<\/b><\/h2>\n<p>Do you need help repairing your smartphone? Then come to a <a href=\"https:\/\/repaircafe.org\/en\/visit\">Repair Caf\u00e9 in your area<\/a>. Want to do the repair yourself? Then find a <a href=\"https:\/\/www.repaircafe.org\/en\/community\/repair-guides\/\">repair guide at iFixit<\/a>! You can also use these step-by-step guides to prepare your visit to the Repair Caf\u00e9. This way you can read what to expect.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smartphones and tablets are known to be hard to repair. Yet the problem is often less complicated than it seems. In the Repair Caf\u00e9, more than 40 per cent of the smartphones and tablets that are brought are successfully repaired.&hellip;<\/p>\n","protected":false},"author":4,"featured_media":37204,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[202,278],"tags":[],"class_list":["post-4653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-smartphone-repair","category-tips-tricks","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Smartphone or tablet broken? 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